I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. A few days ago I emptied the salt from the brine tank and the water level was only 1 - 2 inches at the bottom. Hello, I installed a WaterBoss 380 ProPlus water softener last weekend. I have called at least ever few months with a problem and they have sent me different parts each time I have called. Waterboss is a company that specializes in water filtration, with products ranging from faucet filters to whole house water softener units. I am not getting soft water. Likely This WaterBoss review intends to enlighten you about the highlights of this highly sought after water conditioning appliance. WaterBoss, like its business rival and industry giant Fleck, has multiple models to suit the different needs of various households. It uses a mixture of salts and special purifiers to treat hard water, or even regular tap water, in order to make it safer for drinking. Contractor's Assistant: How long has this been going on? Water type depends completely on where you live and where your water is sourced from. 365, 700, 900 and 965. Install went fine but several days this week I've ended up getting a wet floor in my basement. Like all appliances, you may at some point experience malfunctions or problems with the WaterBoss. PRO180 water dispenser pdf manual download. Also for: Proplus380. WaterBoss Water Softener Troubleshooting Check Blank Display The last three times I have called within a 6 week period its … For whatever reason this thing decides to drain a bunch of water and my floor drain is somewhat slow, so it overflows. This Water Boss review will explain why so many customers give this water softener brand bad reviews but are all the negative reviews fair? Contractor's Assistant: Do you plan on doing the work yourself? Waterboss send a part which I have replaced with no results. 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