Our 2020 Digital Transformation Trends report measures the latest experiences straight from the boardrooms of high-performing organisations. Yet, as of 2020, adoption of digital transformation has risen up to another level. And as. Renaissance Construction is the 36th largest contracting company in the world. And finally, Fundbox- accelerating their revenue-generating operations by automating data flow to sales teams in and out of their Salesforce and their data warehouse. Grab relies on a strong foundation of enterprise application integration and automation to power business processes at scale throughout their technology ecosystem. As a direct result of, digitizing numerous paper-based processes. Oracle E-Business Suite R12. Others are just developing technological infrastructure to support processes. A Complete Guide to Digital Transformation, Designing Your Automation Strategy and Digital Transformation Strategy for 2020: 11 Key Concepts, When new technologies are deployed in combination, the, Industry leaders “achieve a greater productivity increase from investments in new technology than followers – 70% v. 30%. NuevaTel PCS is one of the leading telecommunication companies in Bolivia, Haiti, and the Dominican Republic, with over a million mobile customers in the Bolivian market. Walmart is making the right moves by deploying new technologies in combination rather than in isolation (they’ve introduced online grocery pickup, in addition to warehouse automation and acquiring ecommerce platforms). Our client is one of Canada’s largest financial institutions and insurance companies, with over $50 billion in assets under management. Case study Strategy - Digital - Culture - Organizational Transformation - Change Management - … As its customer base grew, P2 struggled to justify its use of outdated and expensive-to-maintain platforms that required staff to pull information from various sources. To help illuminate what digital transformation actually looks like, here are five digital transformation examples across industry enterprises: Tulsa Community College (TCC) is the largest two-year school in the city. Employees of both central and regional offices had to contact procurement officers at headquarters to file purchase requests. Is your organization ready to go digital? Leaders in most industries tend to be “larger companies by revenue.”, “from 2016 to 2020, total new technology spend is expected to increase by 13% compound annual growth rate to $2.4 trillion per year, led by the internet of things (IoT) (42% of total spend in 2020).”. I need your help to get as many case studies as possible into this book. Some might say this stage is where you and team develop sweat equity in the business- the efforts that have been sunk into the product and processes, but which you’re still waiting to see the returns on. With ProcessMaker’s workflow automation suite, TCC was able to transform its campuses, speed up response times and approvals, and focus more on delivering an exceptional student journey. Oracle. To see optimal return on your digital investments, it’s best to think past point solutions and strive to achieve transformative change with business technology- the deployment of multiple technologies and building on existing assets and strengths to really achieve the returns you want to see on the equity you and your team have built in your company. ... We conducted these two steps on behalf of a Basketball Club in 2020. ProcessMaker is an easy to use Business Process Management (BPM) and workflow software solution. DIGITAL TRANSFORMATION CASE STUDY AUDIENCE Process and Performance Management practitioners; Media and Entertainment Industry. The average number of applications used in each organization is 900, making it very difficult for companies to provide a connected experience. Let’s cut through the marketing speak. October 27, 2020. The trademarks WORKATO®, WORKBOT® and WORK JAM® are registered in U.S. Patent & Trademark Office to Workato, Inc. report on Maximizing Return on Digital Investments. As a direct result of digitizing numerous paper-based processes, Renaissance reduced the time necessary for each request, boosting employee motivation and productivity in the process. Grab- a ride-sharing and food delivery company using an ecosystem mindset automation to streamline processes across their SaaS apps. Before its digital transformation, NuevaTel’s procurement process was: To solve these issues, NuevaTel needed a workflow automation tool that was 100% web-based—and they chose ProcessMaker. , this enabled P2 to embed powerful, efficient workflows into their existing solution suite. For its staff, this meant scrambling to review and approve applications and various request forms that frequently required sign-off from faculty on neighboring campuses. With the use of ProcessMaker, Renaissance replaced paper-based forms with dynamic, automated workflows to collect required signatures. Lenovo designs and manufactures a host of personal technology products. Case study #2. And its workflows lived in a specific application that didn’t include the company’s lease approval process. Demystifying Digital and Securing $100 Trillion of Value for Society and Industry by 2025, an overview of the World Economic Forum’s Digital Transformation of Industries (DTI) initiative, is available here. Digital Transformation at Walmart: A case study. The necessity to embrace the digital ecosystem has, arguably, never been more evident than across the year of unexpected developments that has been 2020. SAP. With offices in 12 cities, P2 Energy has a diverse client roster and is home to almost 700 employees. Most importantly, it enabled the organization to connect several systems into one platform to solve customer requirements across the enterprise and at scale. We're already planning for 2021 – register for updates to hear about sponsorship, exhibition and speaking opportunities, and to keep up-to-date with Digital Summit news. For the human resources team at Renaissance, an abundance of manual, paper-based request workflows meant: Making matters worse, paper-based requests were often lost or forgotten on desks. Workato is an enterprise automation platform that can integrate and automate SaaS and on-prem applications, databases, and systems. Once you’ve solidified business processes, built a team, and are generating revenue on sales, you may arrive at a growth plateau; people can only work so quickly, and certain processes create bottlenecks that the rest of the organization waits on in order to move forward. Best of all, NuevaTel was able to replicate its success with other processes by automating and standardizing activities while eliminating paper forms. Collecting multiple signatures from different managers within the organization, Managing an overwhelming number of questions from staff regarding the state of their requests, Placing calls to numerous people within the organization to determine the state of staff requests, With the use of ProcessMaker, Renaissance replaced paper-based forms with dynamic, automated workflows to collect required signatures. Enterprise automation can shift the focus at your organization from accelerating existing processes to orchestrating automated processes, as part of your digital transformation framework. Orchestrating a successful digital transformation requires end-to-end visibility into the process universe, low-cost rapid experimentation, and constant monitoring capabilities. Companies do well to work with an “ecosystem” mindset when it comes to technology, rather than implementing point solutions for individual problems. Another, an august retail institution, Walmart, using their digital transformation framework to build on and create new value for, and from, the existing value of their vast retail footprint, customer base, and concrete assets. To help illuminate what digital transformation actually looks like, here are five digital transformation examples across industry enterprises: Like many colleges (and perhaps one of the most common digital transformation examples for colleges) TCC relied heavily on manual, paper-based processes before going digital. Employees would usually have to call multiple times to check on their application status, causing officers to devote considerable time to managing and verifying their requests. Digital Transformation Report, 2020 Edition. CASE STUDIES; August 7th, 2020; 8052 Views ; Digital Transformation is one of the most exploited tech buzzwords with the least exploited potential. The COVID-19 pandemic ushered in an unprecedented set of challenges for even the most successful companies. A point solution would be to hire more specialized workers to pull these reports and serve the insights to the sales team. For its students, this meant schlepping paperwork from one location to another to hunt down signatures. Another business that undertook a digital transformation is a leading automotive technology company with over 70 years of experience in the development and optimization of powertrain systems for passenger cars, commercial vehicles, construction, locomotive, aviation, marine, etc. Maximus and Insight: A case study in the importance of partnership to successful digital transformation - SiliconANGLE [the voice of enterprise and emerging tech] search By Rebecca Sentance October 2020 10:00 Content This edition of Digital Transformation Monthly covers the big moves supermarkets and stores are making to cope with changing consumer behaviours due to the Covid-19 pandemic, including the UK’s Iceland creating more than 3,000 new jobs to keep up with customer demand, and Walmart finally launching its hoped rival to Amazon Prime, Walmart+. After its digital transformation, NuevaTel dramatically reduced the duration of its procurement process while gaining data-based visibility into potential bottlenecks. COVID-19 Case Study: Travel, Digital Transformation, and Staffing Challenges Top the List for Food Service Company. For others, it’s confused for a digital strategy (which isn’t the same thing). Thanks to everyone who joined our community of digital professionals for a transformation experience across government at Digital Summit 2020. For its staff, this meant scrambling to review and approve applications and various request forms that frequently required sign-off from faculty on neighboring campuses. They’re also using technology to modernize traditional processes such as warehousing and logistics. To serve roughly 25,000 students each semester, TCC employs more than 2000 people across four campuses. When implementing a new enabler such as a data analytics platform, leadership will need to make sure employees receive any additional training necessary in order to use the platform effectively and create value from it. As its customer base grew, P2 struggled to justify its use of outdated and expensive-to-maintain platforms that required staff to pull information from various sources. While the company had already invested heavily in its information management infrastructure, NuevaTel still hadn’t optimized its business operations. Established in 1994, Renaissance builds shopping centers, airports, factories, cement plants, offices, hotels, marinas, and hydroelectric plants—either as a general contractor or equity investor—in seven countries across the globe. , resolving these issues happened in stages. But having a global workforce posed several challenges for its HR department. By Michael Gips, CPP. After its digital transformation, NuevaTel dramatically reduced the duration of its procurement process while gaining data-based visibility into potential bottlenecks. About the company . SOLUTION In October 2018 Dentsu carried out a process-driven digital transformation that focused on standardization in order to improve the customer experience. And how can older companies maximize the value of their existing assets and investments with technology such as data analytics, robotics, and enterprise automation? Apr 28, 2020… To solve these issues, NuevaTel needed a workflow automation tool that was 100% web-based—and. Infomatics plays a vital role in critical projects for organizations. How can these organizations maximize the return on their equity and investments with an effective digital transformation framework? Lenovo designs and manufactures a host of personal technology products. Lenovo serves customers in over 160 countries, and their customer fulfillment departments struggled to stay ahead of customer interactions occurring in unstructured email environments. Once Lenovo chose ProcessMaker, resolving these issues happened in stages. 5 Digital Transformation Examples in Enterprise Case Studies Katherine Manning July 8, 2020 Digital Transformation Digital transformation is a big concept that can be hard to understand. 31% of digital teams rely on external partners to deliver their technology needs. As your company grows, you will inevitably hit a productivity plateau. Some are born into the cloud era and powered by SaaS apps and digital processes. This is especially true for companies where your asset is something like software or credit services, where the good is intangible, so you don’t deal with traditional logistics and supply chain, and your revenue model is really driven by sales calls. If you enjoyed this podcast and are looking for further insights to help accelerate your digital transformation initiatives, visit the Management Perspectives Hub. As Pam Danzinger writes for Forbes, “leveraging its physical assets and personal relationships with customers is Walmart’s ultimate competitive asset.”. We use cookies to make interactions with our website and services easy and meaningful. And its workflows lived in a specific application that didn’t include the company’s lease approval process. For some, it’s something that only IT organizations should worry about. This vignette highlights the importance of reskilling in order to see optimum return on digital investments. , Renaissance reduced the time necessary for each request, boosting employee motivation and productivity in the process. 6 July 2020. By phase three, the organization was able to merge one process involving two departments, reducing its duration from six days to two. 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